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Carlton Downtown

Sheikh Zayed Road, 7143, Dubai, United Arab Emirates

Very Good! 4 / 5

Trip Advisor Traveler Rating
Based on 1234 reviews

Check-in time: 2:00 PM
Check-out time: 12:00 PM
Total 357 rooms in 47 floors
Customer Support:
+800-11-20-11-40 | Expedia
(indicate code: 470154)
Website Support: info@hotelnspa.com
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos, check-in and check-out times, room and floor numbers displayed. The Hotel & SPA Collection website is not responsible for any inaccurate photos and information.
Please choose dates to access room prices and availabilities to continue with the booking process.

With a stay at Carlton Downtown, you'll be centrally located in Dubai, convenient to DIFC and Dubai Mall. This 4-star hotel is within close proximity of Dubai International Financial Centre and Empty Quarter.

Make yourself at home in one of the 357 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to the beach or shopping on the complimentary shuttle.

Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Other Amenities
Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dubai International Financial Centre - 0.9 km / 0.6 mi
Empty Quarter - 1.7 km / 1.1 mi
DIFC - 1.8 km / 1.1 mi
Dubai Mall - 2.1 km / 1.3 mi
Burj Khalifa - 2.3 km / 1.4 mi
Dubai Opera - 2.7 km / 1.7 mi
Dubai International Convention and Exhibition Centre - 2.8 km / 1.8 mi
Dubai World Trade Centre - 3.3 km / 2.1 mi
Iranian Mosque - 3.4 km / 2.1 mi
Dubai Zoo - 3.8 km / 2.3 mi
Souk al Bahar - 3.8 km / 2.4 mi
Mercato Shopping Mall - 4.2 km / 2.6 mi
Jumeirah Mosque - 4.2 km / 2.6 mi
Zabeel Park - 4.7 km / 2.9 mi
BurJuman Mall - 6.4 km / 4 mi

The nearest airports are:
Dubai (DXB-Dubai Intl.) - 12.3 km / 7.6 mi
Sharjah (SHJ-Sharjah Intl.) - 38.1 km / 23.7 mi
Dubai (DWC-Al Maktoum Intl.) - 65.3 km / 40.6 mi

The preferred airport for Carlton Downtown is Dubai (DXB-Dubai Intl.).

Amenities and Services
At the hotel
24-hour front desk
Accessible bathroom
Airport transportation (surcharge)
Babysitting or childcare (surcharge)
Breakfast available (surcharge)
Coffee shop or café
Coffee/tea in common areas
Concierge services
Designated smoking areas
Dry cleaning/laundry service
Express check-in
Express check-out
Fitness facilities
Free WiFi
Free beach shuttle
Free newspapers in lobby
Free shopping center shuttle
Free valet parking
Free wired Internet
Full-service spa
Gift shops or newsstand
Hair salon
Health club
In-room accessibility
Laundry facilities
Limo or Town Car service available
Luggage storage
Meeting rooms - 6
Multilingual staff
Number of bars/lounges - 2
Number of buildings/towers - 1
Number of floors - 47
Number of restaurants - 3
Outdoor pool
Outdoor tennis court
Parking (limited spaces)
Pool sun loungers
Poolside bar
Roll-in shower
Rooftop terrace
Safe-deposit box at front desk
Snack bar/deli
Spa services on site
Spa treatment room(s)
Steam room
Television in common areas
Tennis on site
Total number of rooms - 357
Tours/ticket assistance
Year Built - 2013
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the Amenities and Services listed. The Hotel & SPA Collection website is not responsible for any inaccuracies in this listing.
Terms and Conditions
Important Information
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49.50 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one way)
  • Early check-in fee: AED 50%
  • Late check-out fee: AED 50%
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Tourism fee: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in Instructions
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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